FAQs
Orders
If you are interested in Vico's products, just send a request by submitting a quote form on our website. Or contact our sales representative by emailing sales@vicoimaging.com.
You can submit an inquiry form on the Contact Us page. Our sales team will give a reply in 24 hours and assist you in placing an order.
Payment
You can make payments via T/T transfer. Please contact our sales representatives to get the payment details.
No, Vico is not registered on the Alibaba platform, but there are other payment options available. As one of the top ranking companies in the machine vision industry, Vicoimaging is always reliable and is open to providing you with a company license for security checking.
Service
We offer shipping service by air, by sea, by truck, or by railway, depending on which country you're from. Vico team provides 3 shipping methods' quotation at least for your choice. You can compare and choose the best one with less shipping cost, fast delivery time and the most convenient way.
For express, there are DHL, FedEx, TNT, Aramex and UPS available.
For in stock goods, it can be shipped in 3-7 days when the payment is confirmed receipt.
It takes around 15 days for bulk order and 10-15 business days for OEM orders.